How long does shipping to the USA take?

We ship to all US states via DHL Express and FedEx International. Delivery takes 10–14 business days from dispatch. Expedited shipping is available at checkout.

Do I pay import duty on Indian rugs shipped to the USA?

Orders under $800 enter the USA duty-free under the US de minimis threshold. For orders above $800, hand-tufted rugs (HS 5703.20) carry a 3.3% import duty. We prepare all customs documentation.

What payment methods are accepted for US orders?

We accept Visa, Mastercard, American Express, PayPal, and bank transfers — all charged in USD. Prices are automatically shown in USD when you browse from the US.

Are the rugs genuinely handmade?

Every rug is handcrafted by skilled artisans in Bhadohi, Uttar Pradesh — India's carpet-weaving capital for over 400 years. The same region supplies major US luxury retailers. Buying directly removes the importer and retail markup.

Can I return a rug from the USA?

Yes — 30-day return window from delivery. Return shipping from the US costs approximately $25–$50 for smaller rugs via USPS Priority Mail International. Refunds processed within 5 business days.